Opsgenie is being sunset

Opsgenie is shutting down.
Move your on-call — without a missed page.

Atlassian is winding Opsgenie down. Migrate your schedules, escalation policies and integrations to PagerCo in minutes — with INR pricing, DLT-compliant SMS + WhatsApp, and AI-assisted response. Run both in parallel and cut over when you’re ready.

Most teams migrate in under an afternoon · No card required

days left
until Opsgenie shuts down
April 5, 2027

Full end of support, product shutdown & data deletion

Why this landed on your plate

Atlassian is retiring Opsgenie: April 5, 2027 is the full end of support, product shutdown, and data deletion — customers are steered to Jira Service Management or Compass. That means re-buying a heavier, US-priced product for a tool whose entire job is to quietly wake the right person at 3 a.m. — and if you don’t export in time, your on-call history goes with it. You don’t have to overthink it: pick a replacement that imports your existing setup, pages the way India actually pages, and switch calmly. That’s what PagerCo is for.

Your Opsgenie setup comes with you

The one-click importer maps Opsgenie’s building blocks onto PagerCo’s — so the same people stay on-call, escalating the same way.

On-call schedules & rotations

Your rotations, layers and overrides come across intact — the same people stay on-call.

Escalation policies

Multi-step escalation rules and their timing map straight onto PagerCo escalation policies.

Integrations & routing

Recreate your alert sources with a webhook per integration; routing rules and dedup come with.

Teams & members

Users, teams and their contact methods import so nobody has to be re-added by hand.

Typical import time: under 5 minutes

Why Opsgenie teams pick PagerCo

Not just a like-for-like replacement — the on-call platform built for how teams in India actually operate.

Priced in INR, for India

No USD forex markup. Razorpay checkout, GST invoices, and per-seat pricing that fits an Indian startup budget.

DLT SMS + WhatsApp built in

Carrier-compliant SMS on Indian networks and WhatsApp paging — not a US-first tool bolted onto Indian telecom.

AI-assisted response

Autopilot investigates incidents, drafts a root-cause, and (with your approval) runs your remediation runbooks.

A calm, reversible switch

Run PagerCo alongside Opsgenie during cutover. Nothing is deleted on their side; you flip when you’re ready.

How the migration works

STEP 1

Export from Opsgenie

Pull your schedules, teams and policies from Opsgenie’s standard export. We’ll tell you exactly what to grab.

STEP 2

Import to PagerCo

Upload it in Settings → Import. We parse and map schedules, escalation policies, teams and integrations automatically.

STEP 3

Verify & go live

Review the mapped config, point your monitors at the new webhooks, and cut over. Your team stays on-call the whole time.

Start your free migration

Want a hand? Email migrate@pagerco.ai — we’ll scope it with you, free.

Free white-glove migration

Don't want to do it yourself?

We'll migrate your Opsgenie setup with you on a call — free. Tell us a bit and we'll reach out to schedule.

Book your free Opsgenie migration

We'll move your schedules, escalation policies and integrations with you on a call — no charge, even if you're still deciding. On-call never goes dark.

No sales pressure. We'll scope it with you even if you don't pick PagerCo.

Opsgenie migration FAQ

Is Opsgenie really shutting down?

Yes. Atlassian has set April 5, 2027 as Opsgenie’s full end of support, product shutdown, and data deletion, and is moving customers to Jira Service Management or Compass. If you run standalone Opsgenie for on-call, choosing a replacement — and exporting your data before it’s deleted — is now a project with a firm deadline.

How long does the migration take?

For most teams, under an afternoon. The importer brings your schedules, escalation policies, teams and integration routing across in a few minutes; the rest is pointing your monitoring tools at the new webhooks and verifying.

Will on-call go dark during the switch?

No. You run PagerCo in parallel with Opsgenie during cutover and flip when you’re confident. Nothing on the Opsgenie side is changed or deleted by importing into PagerCo.

Do you support our alert sources?

PagerCo ingests webhooks from the tools you already use — Prometheus/Grafana, Datadog, New Relic, Sentry, CloudWatch, and more — plus inbound email and a generic Events API. Each Opsgenie integration becomes a PagerCo integration with its own webhook.

Can you help us migrate?

Yes — email migrate@pagerco.ai and we’ll scope the move with you on a call, free, even if you’re still deciding. We’d rather you switch calmly than rush it.